About me

After starting my career in project management, I spent around ten years in operations leadership roles, followed by five years as an independent consultant. I have been working exclusively in the for-impact sector since 2018.

What I believe

  • Operations is for the heart as well as the head. Data and systems matter, but good relationships are central to whether an organisation succeeds or not.

  • Culture comes from structure. Policies and procedures are not administrative details. They are how you become the kind of organisation you aspire to be.

  • People have the right to succeed at work. Work should be a source of self-esteem. Treat your team as capable, motivated adults, and they usually repay your trust.

How I can help

If you're thinking about how to be a better organisation, this is my area of expertise. The work I do sits at the intersection of culture, systems and strategy. It includes:

  • Tools, systems and processes - designing and deploying the lightweight, pragmatic infrastructure that helps an organisation run smoothly without unnecessary bureaucracy

  • Ways of working - helping teams develop the habits, relationships and structures that make work feel good and produce great results

  • Strategy and organisational development - acting as a critical friend and co-conspirator to CEOs and founders who are navigating growth, change or uncertainty

  • People and leadership development - supporting managers with empathy and clarity, helping them develop their own authentic leadership that works for their organisation as it is today

I have worked on these kinds of topics as a consultant and coach, a speaker, and in permanent and interim leadership roles. If you're not sure what would help you, a 20-minute call usually sorts it out.